OnDoor Grocers

A pioneering family-owned grocery store transformed its operations with an intuitive mobile app, revolutionizing the digital grocery shopping experience in British Columbia.

OnDoor Grocers, a venerable grocery store with over 50 years of experience, aimed to embrace digital transformation by introducing a mobile app platform. This platform focused on providing an extensive range of grocery items, with a specialization in high-quality meat products.

Area of Concern:

To develop a mobile app platform, OnDoor Grocers, enabling convenient online grocery shopping, emphasizing meat products, and diversifying its offerings to a broader customer base in the Greater Vancouver and Fraser Valley areas.

Solution

OnDoor Grocers strategically employed a blend of Flutter, Angular, Node.js, and AI & ML technologies to craft a user-centric mobile app. This innovative solution facilitated convenient online grocery shopping, emphasizing meat products, while embracing seamless payment integration and an AI-driven chatbot for enhanced customer service.

Features

Extensive Product Listings

Shopping Cart Management

Notifications for Order Updates

Communication and Support:

Multiple Payment Options (Credit/Debit Cards, Wallets, etc.)

User Engagement and Experience

Admin and Store Management

Customizable Interface (Font Size, Themes, etc.)

Challenges

Harmonizing diverse tech stacks for seamless functionality.
Crafting an intuitive interface for varied grocery items.
Ensuring robust payment data protection.
Handling increased user traffic efficiently.
Scaling databases for growing user data.
Training accurate chatbot algorithms.

Tech Stack

Frontend Development: Flutter, Angular
Backend Development: Node.js
Database Management: MySQL
Payment Integration: Omise Payment Integration
Chatbot Integration: AI & ML Frameworks
API Development: Hapi

Achievements

Seamless and secure payment transactions via Omise Payment.
AI-driven chatbot enhanced user engagement and satisfaction.
Successfully diversified offerings while maintaining a focus on meat products.
Increased accessibility across the Greater Vancouver and Fraser Valley areas.

50 %

Increase in
New Users

30 %

Growth in
Monthly Revenue

90 %

User Retention
Rate