Flaxx Ticket Management

Ticket Management is a mobile app revolutionizing event organization, enabling seamless ticket creation, validation, and offline functionality for organizers and volunteers.

Flaxx Ticket Management was conceived with the vision of simplifying event ticket management for both organizers and volunteers. By harnessing the power of modern technology, Flaxx Ticket Management provides a user-friendly interface and robust functionalities, transforming the way events are managed and tickets are processed.

Area of Concern:

Traditional event ticket management processes are cumbersome and prone to errors, leading to inefficiencies in event organization and attendee entry. There is a need for a mobile app solution that simplifies ticket creation, enables offline ticket validation, and provides seamless barcode scanning capabilities for event organizers and volunteers.

Solution

A robust solution was developed within the Ticket Management app. This enabled volunteers to seamlessly access and validate tickets without an internet connection. By implementing a comprehensive offline mode, the app ensured uninterrupted event operations, allowing for efficient ticket validation even in areas with limited or no network connectivity.

Features

Event and Ticket Creation

Ticket List Management

Barcode Scanning for Ticket Validation

Offline Ticket Saving and Access

Real-time Ticket Status Updates

Attendee Check-in/Check-out

Ticket Sales Tracking

Ticket Transfer or Resale Functionality

Challenges

Ensuring seamless offline functionality.
Achieving barcode compatibility across ticket formats.
Implementing robust security measures.
Scaling the app for varying event sizes.
Designing an intuitive user experience.
Complexities in integration with diverse systems.
Conducting thorough quality assurance testing.
Adhering to regulatory and compliance standards.

Tech Stack

Mobile Development: Flutter
Backend: Node.js
Database: MySQL / MongoDB
Cloud Services: Amazon Web Services (AWS)
Version Control: Git
DevOps: Docker
Analytics and Monitoring: Google Analytics
Communication: WebSocket, WebRTC
Testing and Automation: Selenium

Achievements

Enhanced Operational Efficiency: Streamlined ticket creation and validation processes, reducing manual effort and time spent on administrative tasks.
Improved User Experience: Enabled swift entry for attendees with seamless barcode scanning, enhancing overall satisfaction rates.
Empowered Offline Functionality: Implemented a robust offline mode, ensuring uninterrupted ticket validation even in areas with limited network connectivity.
Real-time Ticket Status Updates: Volunteers gained the ability to modify ticket statuses, providing instant updates on ticket availability.
Minimized Errors: Achieved near-perfect accuracy (99%) in ticket validation through barcode scanning, minimizing errors associated with manual validation methods.

33 %

Reduction in
Entry Time

99 %

Accuracy in
Ticket Validation